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Task configuration options

When configuring a task, you can use the configuration options to control how the task behaves.

If you’d like to add a new task or change the configuration options for an existing task, contact us. Let us know which task you’d like to configure and which options you’d like to use, and we’ll set it up.

Configuration options for all tasks

When you configure any task, you have these configuration options:

  • Acceptance checks: Select one or more check variants associated with the task. When any of these check variants pass, the task passes automatically. If no check variants are selected, the task never passes automatically based on passed check variants. Learn more about acceptance checks.

  • Automatic checks: Select one or more checks associated with the task. When the task is first added to an entity’s assessment and whenever a new version of the task is added to the assessment, every check variant selected for this option runs automatically. If no check variants are selected for this option, checks never run automatically when this task or a new version of this task is added to an entity’s assessment.

  • Forms: Select one or more forms associated with the task. The user has the option to create and submit that form. Note that if you associate one form with multiple tasks, when the user initiates and completes the form on any task, it's displayed on all tasks associated with that form. If any of these tasks do not exist on the entity, they'll be created, even if they are not associated with the entity's current assessment. Get the full list of tasks that can have forms.

  • Task expiry period (days): Add a number of days. When the task is passed on an entity’s assessment, it remains valid for the specified number of days, then it expires. Once the task version expires, the next version of the task must be passed for the assessment to remain passed. This ensures the task is always passed on relevant information. This option is required when you're using Enable risk based expiry period.

  • Enable risk based expiry period: For each risk level, add a number of days. When the task is passed on an assessment, it remains valid for the number of days specified for the assessment's risk level, then it expires. If there's no risk model for the assessment, the task uses Task expiry period (days) as the default expiry period. If the risk level for the task changes at any point, the expiry period is updated automatically. Note that this option is only applicable if you're using risk.

    Caution

    Custom task expiry settings take precedence over an automatic expiry or update to the expiry period. Learn more about custom task expiry settings.

  • Number of days before task expiry to send notification: Enter the number of days needed before the expiry date of a task to send a notification to the Maxsight user assigned to the task. The number entered in this field is also used to trigger the creation of a new task version. This value must be smaller than the default task expiry period or if risk based expiry is enabled, smaller than the risk level with the shortest expiry period. By default, this is set to 30 days.

Some checks return a Completed state instead of a Passed state, for example, PEPs and sanctions screening. Maxsight does not recommend adding these checks as acceptance checks. Learn why some checks return Completed.

When the Assess company ownership, Identify officers, or Identify shareholders tasks are configured as acceptance checks, only the first version can be passed automatically. If a new task version is created, for example because new results are discovered during ongoing monitoring or the task expiry date is reached, the new task version must be passed manually. However, if you select the option Automatically complete the task if the most recent passed check doesn't find an associate in the Assess company ownership or Identify officers task, new task versions are passed automatically if the data provider doesn't return an associate and no associates appear on the verification list.

PEPs, sanctions, and adverse media tasks with acceptance checks only automatically complete when the check doesn't turn up any new matches and there are no outstanding matches. If any matches are discovered when the check is run or during ongoing monitoring, the check must be passed manually after the matches are resolved.

The minimum number of days before a task expires is 60, with the exception of the Assess individual fraud risk and Assess company fraud risk tasks which have a minimum of 30 days.

When configuring automatic checks, you can specify that if one check variant fails, returns an error, or returns a partial match, another is tried automatically. This is called waterfalling your check variants. Additionally, you can specify that a check variant is determined by the entity's country of residence/incorporation. Learn more about check variants.

Additional options for company tasks

The following company tasks have verification lists, which are used to onboard company associates:

Learn more about verification lists.

When you configure these tasks, you have these additional configuration options to control how their verification lists behave:

  • Assessment to start for associate entities (required): Select any assessment. The workflow for this assessment is applied to associates added to the task’s verification list.

    The due diligence tasks specified in the workflow are added to their associate entities and must be passed for the associates to pass their assessments.

  • Automatic addition to the verification list (required): This option determines if and how associates imported from the data provider are added to the verification list automatically.

    When adding to the list automatically, there is a limit of 100 direct associates.

    The following associates never get added to a verification list by automatic addition: Resigned officers, company secretaries, officers with a role of Other, and shareholders with an unknown share percentage.

    The values for the Automatic addition to the verification list option are:

    • Automatic addition is disabled: No associates are added to the verification list automatically. When this value is used, the only way to add associates to the verification list is to do so manually. Learn how to add associates manually.

    • Add all entities: Every associate returned by the data provider is added to the verification list.

    • Add up to a specific number of associate entities: When configuring the task, you specify a number. Up to this number of associates imported from the data provider are added to the verification list.

      The Assess company ownership, Identify officers, Identify shareholders, and Identify trustees tasks control how associates are added to the verification list.

    • Add associate entities with a percentage of shares greater than or equal to a threshold: For the Identify shareholders or Assess company ownership tasks only. When you specify a percentage of shares, all shareholders who own this percentage and above are added.

    • Add associate entities with selected roles: For the Assess company ownership task only. You can add associates imported from the data provider with the following roles to the verification list: Beneficial owner, global ultimate owner, or controlling shareholder.

    To learn more about how company associates are added to the verification list, see Add company associates to a verification list.

If the check returns a Partial match, no associates are added to the verification list automatically.

  • Automatic task completion (required): This option determines if and when the task passes automatically, based on which associates in the verification list pass the assessment specified in the Assessment to start for associate entities configuration option. The values for this option are:

    • Automatic completion is disabled: The task doesn't pass automatically regardless of how many associates in the verification list are passed. The only way to complete the task is to do so manually. Learn how to pass/fail the task manually.

    • All entities in the verification list must pass the associate assessment: The task passes automatically when every associate in the verification list passes their assessment.

      Note

      If the Assessment status for any entity in the verification list is canceled, the task does not pass automatically. Remove the entity from the verification list to allow the task to pass when all other entities are passed.

    • At least a number of entities in the verification list must pass the associate assessment: The task passes automatically when the specified number of associates in the verification list are passed. You are asked to specify a number for the Number of approved associates required to complete the task

  • Automatic task completion if no associates are found: For the Assess company ownership and Identify officers tasks only. Select the option Automatically complete the task if the most recent passed check doesn't find an associate if you want the task to pass automatically when the data provider doesn't return an associate and no associates appear in the verification list.

If the task has Acceptance checks, indicating that the task passes as soon as one check passes, the task passes automatically when the criteria are met for the chosen Automatic task completion option.

Once a task has been passed because it has met the requirements for the Automatic task completion option, the task status remains passed even if approved associates are removed from the verification list.

Additional options for custom tasks

Custom tasks for individuals or companies have one additional configuration option, Only add this task after first periodic review period.

This option is only used if the task has a number of days specified in the Task expiry period (days) option.

When the Only add this task after first periodic review period option is selected, the expiry date of the first version of the task is calculated as the day the assessment was added to the entity plus the number of days specified in Task expiry period (days) or, if applicable, Enable risk based expiry period for assessments that use risk models.

The task is not displayed on the entity when the assessment is first created. Instead, the task is displayed for the first time 30 days before the expiry date is reached.

After the first expiry date is reached, the second version of the task must be passed for the assessment to become/remain passed.

Learn more about task versions and expiry dates.

How removing the expiry date impacts tasks

If the expiry date is removed from a task, any tasks created before the change continue to expire based on the previous settings.

Additional information