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Edit a contact in Grid

As a Web Admin user, you may be required to edit an active or inactive user in Grid.

Prerequisites

Users must be assigned to the Web Admin role to perform contact management operations.

To edit an active or inactive user's information:

  1. Go to Grid > Admin > Contact Search.

  2. Add search criteria to locate the user and then select Search to display the results.

    Note

    To view all contacts, leave all search fields blank, and then select Search.

    Select Include Inactive Contacts to return both active and inactive users.

  3. Select Edit Contact to display the Edit Contact dialog box.

    Edit a contact using Grid Admin

  4. Edit user information and application access roles as required. The User Name field is not editable.

  5. Select Submit.

Additional information

In this section: