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Activate a contact in Grid

As a Web Admin user, you may be required to reactivate an inactive Grid user.

Prerequisites

Users must be assigned to the Web Admin role to perform contact management operations.

To activate an inactive user:

  1. Go to Grid > Admin > Contact Search.

  2. Add search criteria to locate the user and then select Search to display the results.

    Note

    To view all contacts, leave all search fields blank, and then select Search.

    Select Include Inactive Contacts to return both active and inactive users.

  3. Select Activate Contact in the actions column to display the Activate Contact dialog box.

  4. Confirm the user ID and select Activate.

Additional information

In this section: