Fail or cancel an assessment
When you want to indicate that an entity’s assessment is no longer valid, fail or cancel it.
You can revert this decision later if you need to, which returns the assessment to its original state.
If you fail or cancel a company's assessment, you should also fail/cancel the assessments for the related associates. If you don't, the associates' entities will stay in ongoing monitoring.
Learn more about failing or canceling an assessment using a standardized list of decision reasons.
To fail or cancel an assessment:
Go to the entity.
Select the section and locate the assessment.
If it’s a new assessment, select . If it’s an assessment that has been passed, select .
Optionally, add a comment to explain your decision.
Select .
The assessment is displayed under Failed and canceled on the entity’s Assessment overview section.
Revert your decision
To revert your decision:
Go to the entity.
Select the page.
Locate the assessment in the Failed and canceled section and select .
Optionally, add a comment to explain your decision.
Select .
The assessment is returned to its previous state. If the assessment was previously new, it resumes the onboarding process. If the assessment was previously passed, the monitoring process resumes.
Caution
If you revert a decision to fail or cancel an assessment, ongoing monitoring for the PEPs and sanctions screening, Sanctions and adverse media screening, or Merchant fraud check will only restart automatically if you have them configured as automatic checks. To restart ongoing monitoring manually, run the checks manually.